Introduction
The privacy and protection of personal information is of importance to Mallinckrodt Pharmaceuticals. This Privacy Policy (Policy) describes how Mallinckrodt and its affiliates and brands collect, use, and share personal information.
If you are a Healthcare Professional (“HCP”), for additional information about how we collect, use, and share your personal information, please click here.
You can jump to particular topics by going to the links below:
Contents
The primary data controller is Mallinckrodt Pharmaceuticals Ireland Limited, with registered offices at College Business & Technology Park, Cruiserath, Blanchardstown, Dublin 15, Ireland.
If you have any questions, comments, or complaints concerning our data privacy or data protection practices, please contact us at privacy@mnk.com or call us at 800-822-2075.
Personal Information means any information relating to an identified or identifiable natural person (“Data Subject”). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, mental, economic, cultural or social identity of that natural person.
The following provides examples of the types of data that we collect from you and how we use the information.
Context |
Types of Data |
Legal Basis and Purpose for Processing, Collection and Use of Data |
Account Registration |
We may collect your name and contact information when you create an account or subscribe to receive information updates. |
We have a legitimate interest in providing account-related functionalities to our users. Accounts can be used for easy checkout and to save your preferences and transaction history. |
Demographic Information |
We may collect personal information from you, such as your name, postal address, age or location. |
We use this information to conduct our normal day-to-day business. We have a legitimate interest in understanding our users and providing tailored services. In some contexts, we are also required by law to collect this information. |
Employment or Prospective Employment |
If you apply for employment, or become an employee, we may collect personal information necessary to process your application or to manage you as a member of our workforce. This may include, among other things, your telephone number, postal address, email address, age, location, benefits elections, employment history, salary information, educational background, driver’s license or social security number. |
We use information about current and prospective employees to perform our contract of employment, or the anticipation of a contract of employment, with you. In some contexts, we are also required by law to collect information about our employees. We also have a legitimate interest in using your information to have efficient staffing and work force operations. In some circumstances, our use is based upon your consent, including, for example, your consent to communicate with us through voice and video teleconferencing. |
Feedback/Support |
If you provide us feedback or contact us for support, we will collect your name and email address and possibly other personal information, as well as any other content that you send to us in order to reply. |
We have a legitimate interest in receiving, and acting upon, your feedback or issues. |
Mailing List |
When you sign up for one of our mailing lists we may collect your email address or postal address. |
We share information about our products and services with individuals that consent to receive such information. |
Online Forms, Submissions and Surveys |
We collect information you submit to us on our websites, through online forms or by completing a survey and registrations to process your requests, for example to grant applications. |
Our use is based upon your consent to provide us with information. We may also use this information to perform our contract, or the anticipation of a contract, to provide you with products or services. |
Order Placement |
We may collect your name, billing address, shipping address, email address, and telephone number when you place an order. |
We use your information to perform our contract to provide you with products or services. |
Seminars and Event Management |
When you register for or attend a seminar or medical symposium, we may collect your name, contact information, job title, professional specialty, and dietary preference. |
We use your information to perform our contract to provide you with services. We also have a legitimate interest in using your information to coordinate events. |
Automatic Technologies or Interactions |
As you interact with our website, we may automatically collect data about your equipment, browsing actions and patterns. We collect this personal data by using cookies and other similar technologies. We may also receive technical information about you if you visit other websites employing our cookies |
We have a legitimate interest in engaging in behavior-based advertising and capturing website analytics. |
Clinical Trials |
We may process your personal data on our behalf as part of a formal clinical trial. Personal data collected and processed by a third party on our behalf may include your name, postal address, email address, health-related information, age and biometric data relating to the trial. |
Our use is based upon your consent. In some contexts, we are also required by law to collect this information. |
Pharmacovigilance and Regulatory Requirements |
We may process your personal data to meet our regulatory pharmacovigilance requirements. Personal data may include your name, postal address, email address and, in some cases, health-related data. |
We use your information to comply with applicable laws. |
Provision of Professional Education |
We may process your personal data to assist in the provision of professional education regarding our products. This may include your name, postal address, email address and telephone number. |
Our use is based upon your consent. |
Customer Service/Call Center Interactions |
We may process your personal data when providing customer service or product support via a call center or directory, including via recorded telephone or videoconference calls. Personal data processed may include your name, postal address, email address, and telephone number. |
We have a legitimate interest in receiving, and acting upon, your feedback or issues. |
Safety and Physical Security |
As the safety of life is of the utmost importance to us, we may process your personal data to protect your health and safety while attending our sites. Personal information processed may include your name, postal address, age, location and contact details. |
We use your information to protect the vital interests of yourself and others. |
In addition to the information that we collect from you directly, we may also receive information about you from other sources, including third parties, business partners, our affiliates, or publicly available sources.
Sharing Of Personal Information
In addition to the specific situations discussed elsewhere in this Policy, we may disclose personal information in close relation to the purposes specified above to trusted third parties, collectively referred to as “Recipients.”
How We Protect Personal Information
No method of transmission over the internet, or method of electronic storage, is fully secure. While Mallinckrodt implements appropriate technical and organizational security measures to protect your personal information from unauthorized access, use, or disclosure, due to the public nature of the internet, we cannot guarantee the security of your personal information. In the event that we are required by law to inform you of any unauthorized access to your personal information, we will notify you electronically, in writing, or by telephone, if permitted to do so by law.
Some of our websites permit you to create an account. When you do, you will be prompted to create a password. You are responsible for maintaining the confidentiality of your password, and you are responsible for any access to or use of your account by someone else that has obtained your password, whether or not such access or use has been authorized by you. You should notify us of any unauthorized use of your password or account.
Each website can send its own cookie to your web browser if your browser's preferences allow it. Cookie settings can be controlled in your internet browser to automatically reject some forms of cookies. If you do not allow cookies, some features and functionality of our site may not operate as expected.
Mallinckrodt may use Adobe Flash technology (including Flash Local Stored Objects "Flash LSOs") that allow Mallinckrodt to, among other things, serve you with more tailored information, facilitate your ongoing access to and use of the Site, and collect and store information about your use of the Site. Some of our websites or emails also use pixel tags, web beacons, clear GIFs, or other similar technologies to measure the success of marketing campaigns, and compile statistics about usage and response rates, and other purposes.
Mallinckrodt may use other web devices to track website usage and views. If you have questions or concerns about our cookie or web device usage, please contact us at privacy@mnk.com or call 800-822-2075.
Pursuant to EU General Data Protection Regulation (GDPR), below is additional specific information which relates to the processing of personal information of Data Subjects who are in the EU. Mallinckrodt has put in place a data protection governance structure to ensure the data privacy rights and freedoms of Data Subjects are protected.
California Consumer Privacy Act Rights
Subject to legal limitations, if you are a resident of California, you may have the right to make the following choices regarding your personal information:
Note that, as required by law, we will require you to prove your identity. We may verify your identity by telephone call or email. Depending on your request, we will ask for information such as your name, your physical address, or the name of our clinical trial in which you participated. We may also ask you to provide a signed declaration confirming your identity. Following a request, we will use reasonable efforts to supply, correct or delete personal information about you in our files.
In some circumstances, you may designate an authorized agent to submit requests to exercise certain privacy rights on your behalf. We will require verification that you provided the authorized agent permission to make a request on your behalf. You must provide us with a copy of the signed permission you have given to the authorized agent to submit the request on your behalf and verify your own identity directly with us. If you are an authorized agent submitting a request on behalf of an individual you must attach a copy of the following information to the request:
If we do not receive both pieces of information, the request will be denied.
Requests to exercise your rights must be sent to privacy@mnk.com or made via telephone by calling 800-822-2075.
The following additional information relates to our privacy practices:
Last Updated: July 2020
Effective: January 2018
California Information Sharing Disclosure
California Civil Code Sections 1798.115(c), 1798.130(a)(5)(c), 1798.130(c), and 1798.140 indicate that organizations should disclose whether the following categories of personal information are collected, transferred for “valuable consideration,” or transferred for an organization’s “business purpose” (as those terms are defined under California law). We do not “sell” your personal information. The table below indicates the categories of personal information we collect and transfer in a variety of contexts. Please note that because this list is comprehensive, it may refer to types of information that we collect and share about people other than yourself. For example, while we transfer credit card or debit card numbers for our business purposes in order to process payments for orders placed with us, we do not collect or transfer credit card or debit card numbers of individuals that submit questions through our website’s “contact us” page.
Categories of Personal Information We Collect | To Whom We Disclose Personal Information for a Business Purpose |
Identifiers – this may include real name, alias, postal address, unique personal identifier, online identifier, email address, account name, social security number, driver’s license number, passport number or other similar identifiers. |
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Additional categories of personal information described in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)) – this may include signature, physical characteristics or description, state identification card number, insurance policy number, education, bank account number, credit card number, debit card number, and other financial information, medical information, and health insurance information. |
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Characteristics of protected classifications – this may include age, sex, race, ethnicity, physical or mental handicap, etc. |
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Commercial information – this may include information about products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies. |
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Biometric information |
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Internet or other electronic network activity information – this may include browsing history, search history, and information regarding an individual’s interaction with an internet website, application, or advertisement. |
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Audio, electronic, visual, thermal, olfactory, or similar information |
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Professional or employment-related information |
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